Refund policy
Return & Refund Policy
Made-to-Order Products: All Molly Merch products are made to order by our print-on-demand partner. Because each item is produced specifically for you, we do not accept returns or exchanges for change of mind or incorrect size selection. We encourage you to review our size guides carefully or contact us directly if you have further sizing inquiries before placing your order.
Damaged, Defective, or Incorrect Items: We stand behind the quality of our products. If your order arrives damaged, defective, or is not what you ordered, please contact us within 30 days of delivery at gday@mollydookerwines.com with:
- Your order number
- A clear photo of the issue
We'll arrange a free replacement or full refund.
Cancellations: Orders can be cancelled within 24 hours of purchase. After that, production may have already begun, and we're unable to cancel.
Refunds: Approved refunds are processed to your original payment method within 10 business days. Please allow additional time for your bank to post the credit.
Non-Returnable Items: We do not accept returns on sale items or gift cards.
Questions? Contact us at gday@mollydookerwines.com - we're happy to help.